Digitino Emporium Marketing & Software
Terms & Conditions
TERMS AND CONDITIONS OF RanQster AI by Digitino Emporium Marketing & Software Services Via Digitino Emporium LLC
Dear Customer, by accepting these Terms and Conditions, you declare that:
You are aware that the complete insertion of the required data in the form ("Form") of Free Trial and its signature in electronic mode (through the appropriate button) is equivalent to contractual acceptance of this document and the Annexes.
You are aware that the subscription to the Service will become effective only upon receipt of the notice of successful activation sent by RanQsterAi via e-mail support@ranqsterreviews.com ("Welcome Email").
You have read and accepted, without reservation, all the provisions and clauses set forth in this document, which are reproduced in full below.
You have read, understood, and accepted the economic terms and conditions contained in this document.
You have read, understood, and expressly accepted, pursuant to, and for the purposes of Art. 1341 of the Civil Code, the following provisions of the Terms and Conditions: "OPERATION OF THE SERVICE"; "WARRANTIES"; "UNAUTHORIZED USE"; "INTELLECTUAL PROPERTY AND COPYRIGHT"; "LIMITATIONS OF LIABILITY AND SUPERVENING IMPOSSIBILITY"; "MODIFICATIONS TO THESE TERMS"; "CONFIDENTIALITY AND PRIVACY"; "EXPRESS TERMINATION OF CONTRACT"; "ASSIGNMENT OF CONTRACT"; "NULLITY"; "APPLICABLE LAW AND JURISDICTION"; "PERSONAL DATA"; "GENERAL CLAUSE".
DEFINITIONS:
For the purposes of these Terms and Conditions and the Annexes, the definitions set forth in this article shall apply.
Subscription: The period during which the Customer, upon completion of the Registration phase and payment of the monthly fee, uses the Platform Services. The cost of the Subscription is closely related to the number of Activities entered by the Customer in their account.
Customer Account: The main account, created directly by the Customer, through which they can manage their Subscription.
User or User Account: The licenses of use with limited functionality of the Service activated by the Customer Account.
Attachment(s): The documents having legal force that can be consulted on the Site, including but not limited to the privacy policy and the cookie policy.
Activity: Refers to one or more of the business activities managed by the Client, connected to the Client Account
Carousel: The mode with the horizontal interface using the Widget feature. This feature allows the Client to display the best 15 most recent reviews (having text messages).
Chat: The support service included in the Platform, which refers to the third-party service offered by EMAIL: help@ranqsterai.com, through which the Customer can communicate directly with a member of the Company's team to receive the required support.
Customer(s): The natural and/or legal person who, as part of their business activity, uses the Service offered by the Company.
RanQsterAi by Digitino Emporium Marketing & Software Co. Via Digitino Emporium LLC
Help@Ranqster.com
Feed: The mode with the vertical interface of using the Widget feature. This feature allows the Client to expose the best 15 most recent reviews (having text messages).
Features: The features of the Platform that the Customer can access by browsing the Site.
Integrations: The feature present in the Platform that allows the Client to import within it the Public Reviews on third-party sites such as Facebook, Google, TripAdvisor, etc
Interested parties: The Client's customers and/or users are invited to review the Activity. They must be informed in advance by the Client about the purpose of the processing of personal data and the use of the Service offered by RanQsterAi.
Free Plan: The free plan offered by RanQsterAi & Digitino Emporium LLC. will start from the receipt of the Welcome Email.
Public Review(s): The reviews are published on third-party sites and integrated into the Platform.
Private Reviews: The reviews that the Customer receives in the Platform and decides to keep confidential.
Registration: The stage of subscribing to the Subscription, as described in the "Features of the Service" section of this document.
Sectors: The areas of Activities.
Service: The innovative system developed by RanQsterAi, allows Customers to integrate, manage, monitor, and share Public Reviews, as well as send requests for reviews to Interested Parties.
Site: The domain https://ranqster.com owned by Digitino Emporium Marketing & Software Services
Software and/or Platform: The platform conceived, designed, built, and put on the market by Digitino Emporium Software Company Via Digitino Emporium LLC. RanQsterAi is one of our SAAS that we offer to our clients to help them manage and improve their reputation online. RanQsterAi software responds to the domain https://app.ranqster.com
Terms and Conditions: This document governs the general terms and conditions between RanQsterAi, its Customers, and any User Accounts connected to it.
Widget: A computer function that allows, through a link provided by the Platform, the inclusion of the best and most recent reviews on the site of one's Activity.
SUBJECT
These Terms and Conditions and the Annexes on the Site govern the contractual relationship between RanQsterAi, the owner and proprietor of the Platform, and Clients.
Acceptance of the Terms and Conditions and the Annexes by the Customer is a prerequisite for initiation of the Free Plan, Free-Trial Plan, and activation of the Subscription.
The Customer declares that they have carefully read these Terms and Conditions and the Annexes before sending the Form and starting to use the Service.
The Customer, without having to physically sign any paper form, may sign these Terms and Conditions and the Annexes, in the sense of full acceptance of them, after completing the entry of the required data in the Form and finally selecting the appropriate button.
The selection of the aforesaid button shall be understood as a subscription to all effects of the Terms and Conditions and the Annexes, as well as the regulations contained therein. It is understood that the validity of acceptance of this document will also extend to the Registration phase.
Through the completion of the Form, the Customer also accepts the sending by RanQsterAi of information via e-mail and/or SMS to facilitate the use of the Service.
OPERATION OF THE SERVICE DESCRIPTION
RanQsterAi operates in the IT sector by offering Customers the Service, which allows the Customer Account to enter Activities in their own Sector and to take advantage of the Functionalities described later.
The Customer Account through the Integrations will be able to manage and aggregate Public Reviews. The best Public Reviews will be able to be placed within the corresponding Activity's website via Widgets.
In addition, the Client Account will be able, by entering the data of the Interested Parties, to send them e-mails, SMS, and/or WhatsApp messages, to request them to review the Activity they have used, thanks to the "Send Link" feature.
The Customer Account can, in addition, decide to automatically send the Interested Parties the request to issue a review, through the section called "Automate".
FUNCTIONALITY
Feedback Manager: The section that allows the Client Account to monitor and analyze the flow of Public Reviews received.
My Activity: In this section, the Client can add, remove, update, and/or manage Activities (divided by Sectors) and Integrations.
Send Links: Through this Functionality, the Client sends requests to Interested Parties to release reviews through e-mail, SMS, and/or WhatsApp messages via a link automatically generated by the Platform (the "Link").
Interested Parties who click on the "Positive Experience" button will be able to decide on which third-party site (Facebook, Google, TripAdvisor, etc.) to release their review. If, on the other hand, Interested Parties click on the "Negative Experience" button, they will be directed to fill out a form, the answers to which will be imported into the Negative Reviews section. The maximum number of emails, SMS and Whats App Messages that can be sent via our lowest plan (BRONZE) is 125. The Maximum for our highest plan (PLATINUM Unlimited) is unlimited ($299 /month)
Edit template: Thanks to this functionality, the Customer Account can edit the text to be included in the email, SMS, and/or WhatsApp message sent via the Send Requests Functionality. In addition, the Customer Account can customize the templates of posts to be shared on social channels via the "Post for Social" Feature (Social Sharing).
Site Widget: Through this section, the Client Account can use the Link to post the latest best public Reviews on the site of the corresponding Activity, through the Carousel, Feed, Pop-up, Badge, and Video modes.
Affiliation: This is the section in which the Client Account enters the data of companies third parties who intend to use the Service, and if these companies complete the Registration procedure, the Customer Account becomes an Affiliate. The Affiliate receives for each third-party company a commission of 40% of the corresponding Subscription, which the Company agrees to invoice monthly.
Sharing on Social: The Functionality of the Platform that allows the link to the Client Account's social profiles to share Public Reviews on social platforms (Facebook and Instagram) via Edit Template.
Analytics: Functionality to monitor the growth and distribution of reviews.
ACCESS TO THE SERVICE
The Customer who intends to access the Service holds two different options they can take advantage of, namely:
Book the Demo - Walkthrough on Zoom to help get started with the Free Plan.
The potential Client can book a 15-30-minute video conference with a member of the RanQsterAi Team to receive a free demonstration of the Service and respective Features.
The booking is made through the third-party application known as Zoom, which allows our team to conduct face-to-face mutual meetings to build trust and understanding.
Contact us today at HELP@RanQster.com and our team will get back to you within 24-48 hours.
This Document was updated on April 23, 2024
https://RanQster.com/Terms-and-Conditions
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